Privacy Policy

Effective: May 25, 2018 (revised April 2, 2024)

Below you will find the Privacy Policy for Grand Marketing Solutions. This Privacy Policy explains how Grand Marketing Solutions collects, uses, and discloses information about you. The terms “Grand Marketing Solutions,” “we,” “us,” and “our,” include Hofmeier & Zurawski Enterprises, Inc. d/b/a Grand Marketing Solutions and its affiliates. We use the terms “you,” and “your” to mean any person or organization using www.grandmarketingsolutions.com (“website”) or the services we offer on that person’s or organization’s behalf. We value your trust, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. Please read this Privacy Policy to learn about our privacy practices. By visiting this website, you are accepting the practices described herein.

What information we collect from you

We collect the following information from you, our direct customers and for our direct customers:

Information you provide: When you contact us, either in person or by visiting the website, or sign up for our services we ask you for personal information that can be used to identify you (“personal information”), such as: your first and last name; email address; postal address; telephone number; company name, if any; and billing address. We may also request credit card (credit card number, cardholder name, and expiration date) or other payment account information which is maintained on encrypted servers.
Information from other sources: We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include: updated delivery and address information, purchase history, and demographic information. In addition, if you access the website using your social media account, link the website to your social media account, or use certain other social media features available on the website, we may access information about you via that social media provider in accordance with that social media provider’s policies, including its privacy policies. The information may include your name, email address, profile picture, gender, list of friends, and other information that you authorize us to receive. Depending on the privacy settings of you and your friends, we may access information that you provide to a social media provider regarding your respective locations (“location data”) to provide you with relevant content and services. Please note that your location data may also be shared with your friends on a social media provider in accordance with your privacy settings for that social media provider.
Automatic Information. We automatically collect some information about your computer when you visit this website. For example, we will collect your IP address, Web browser software (such as Firefox, Safari, Chrome, or Internet Explorer), the referring website, website traffic data, and other communication data, including where and when you clicked on certain parts of the website and details of the webpage you visited. Our goals in collecting this automatic information include helping customize your user experience and inhibiting fraud.
Cookies, pixels and beacon identification information. For more information, please see Cookies and other technologies.

If you elect not to provide this information, you may be unable to access some or all of the website and its features.

How we use your information

We use information we collect only in compliance with this Privacy Policy. Customers for whom we provide services are obligated through our agreements with them to comply with this Privacy Policy as well.

We will never sell your personal information to any third party.

The basis and use of your personal information will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so; where we need the personal information to perform a contract with you; or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.

We use your personal information for the following general purposes: to provide you with the products and services you request; to manage your account, including processing bills; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and website; to notify you about products or services that may be of interest to you; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal or fraudulent activities; to enforce any contracts between you and us; and as otherwise described to you at the point of collection.

We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of verifying your financial qualifications and to collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain or use information you provide except for the sole purpose of credit card processing on our behalf.

Email Communications. We want to make it easy for you to take advantage of the services offered on our website. One way we do this is by sending you email messages that contain information about your apparent service-related interests. We believe these email messages will provide you with useful information about our services. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send.

With whom we share your information

This website may share your information with the following entities:

Third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of our website or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose. They are also required to follow the same data security practices that we ourselves adhere to.
Business partners with whom we may jointly offer products or services, or whose products or services may be offered on our website. You can tell when a third party is involved in a product or service you have requested because their name will appear, either alone or with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners.
Referring websites. If you were referred to this website from another site (for example, through a link you clicked on another site that directed you to this one), we may share some information about you with that referring website. We have not placed limitations on the referring websites use of your personal information and we encourage you to review the privacy policies of any website that referred you here.
Companies within our corporate family. We may share your personal information with our corporate affiliates. This sharing enables us to provide you with information about products and services, which might interest you. To the extent that our corporate affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy. They also will comply with applicable laws governing the transmission of promotional communications and, at a minimum, give you an opportunity in any commercial email they send to choose not to receive such email messages in the future.

We also may share your information:

In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our other agreements.
In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.

We also may share aggregate or anonymous information, which is not considered personal information, with third parties, including customers, advertisers and investors. For example, we may tell our advertisers and/or customers the number of visitors the website receives or the most popular services that we provide. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

If the information is a combination of aggregate information and personal information it will be treated as personal information and our handling of such information will comply with this Privacy Policy.

How you can access your information

You have the following data protection rights:

You can request access, correction, updates or deletion of your personal information.
You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance of lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your personal information.
To exercise any of these rights please use the “Contact Us” webpage on the website.

Your choices with respect to collection and use of your information

As discussed above, you can choose not to provide us with any information, although it may be needed to access certain features offered on the website.
You also can add, update or delete information as described above.
You will be given the opportunity to unsubscribe from commercial emails in any such message that we send you.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from the website, you will not be able to access portions of our website.

Retention of your personal information

How long we keep personal information depends on the type of information collected. After such time as the personal information is no longer needed, you withdraw your consent, or our relationship is terminated, we will either delete or anonymize your personal information or, if this is not possible, then we will securely store your personal information until such time as it can be deleted. We will delete the personal information at an earlier date if you so request.

We retain personal information for the length of time we have an ongoing legitimate business reason to do so, i.e. as long as required in order to contact you about our services, or as needed to comply with our legal obligations, resolve disputes and enforce any agreements.

If you provide information to our customers as part of their use of our services, our customers decide how long to retain the personal information they collect from you. If a customer terminates it use of our services, then we will export all personal information you provided to that customer. After termination, and unless legally prohibited, we will delete all customer information, including your personal information.

If you have elected to receive marketing communications from us, we retain personal information about your marketing preferences for a reasonable period of time form the date you last expressed an interest in our services, unless you otherwise withdraw your consent.

Transferring your personal information

If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to ensure that your privacy is protected. By using our services, you understand that your personal information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

Cookies and other technologies

We use cookies to track your use of the website. A cookie is a small data file that certain websites write to your hard drive when you visit those websites. If you prefer not to receive cookies through our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. However, if you refuse to accept cookies from the website, you will not be able to access portions of our website. This website uses cookies for the following general purposes:

To allow us to recognize you when you return to the website;
To help us customize the content and advertisements provided to you on this website;
To help measure and research the effectiveness of website features and offerings, advertisements, and email communications.

Please note that we do not have access to or control over cookies or other technologies third parties may use to collect information about your interests, and the information practices of these third parties are not covered by this Privacy Policy.

If you have any questions about our use of cookies or other technologies, please use the “Contact Us” webpage on the website.

How we protect your information

To prevent unauthorized access, maintain data accuracy, and ensure the permitted use of personal information, we use commercially appropriate physical, electronic, and managerial procedure to safeguard and secure the personal information we collect. Unfortunately, the transmission of information over the internet is not completely secure. However, we have put in place various security procedures as set out in this Privacy Policy. Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information provided to us. Any transmission of your personal information through our website is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Children’s privacy

We do not seek to collect or maintain information on our website from those we know are under 18, and no part of our website is structured to attract anyone under 13.

External Links

If any part of this website links you to other sites, those sites do not operate under this Privacy Policy. We recommend you examine the privacy policies posted on those other sites to understand their procedures for collecting, using, and disclosing personal information.

Payments

You agree to pay in full the prices for any purchases you make by the means available unless stated within an approved Statement of Work. We may process payments through third-party service providers, which may post operating rules related to payment on their respective websites and change such rules from time to time. By placing an order, you authorize us and our third-party service providers to charge your selected payment method for all amounts presented to you in the checkout and purchase process. You represent and warrant that (a) the payment information (including any credit or debit card information) you supply to us is true, correct, and complete; (b) you are duly authorized to use such payment method for the purchase; (c) charges incurred by you will be honored by your credit or debit card company (if applicable); and (d) you will pay charges incurred by you at the posted prices, including all applicable taxes. If payment is not received by us from your credit or debit card issuer or its agents, you agree to pay all amounts due promptly upon our first demand.

Shipping Costs

Shipping costs are paid by the customer. These are calculated automatically when you make your purchase and will be displayed on the invoice. They depend on the size & weight of the item and the delivery location. If you would like to arrange for expedited international delivery, please contact us, we can determine additional fees that will allow for faster delivery.

Returns, Refunds, OR Cancellations

We will accept cancellations and refunds based on case by case basis. We reserve the right issue a balance credit to the customer in place of a full refund. Please contact us to make a request.

Updates

We may update this Privacy Policy at any time in the future. We will notify you about material changes to this Privacy Policy by sending a notice to the email address you provided to us or by placing a prominent notice on our website.

How you can contact us

If you have questions about this Privacy Policy please contact us through the “Contact Us” webpage on the website.

What People Say

Grand Marketing Solutions is among the very best for creative ideas and insightful marketing strategies to change your business. The team at Grand Marketing Solutions have taken creative marketing and a solutions driven strategy to a new level. They have helped me re-define our firms focus and strategies. The team at Grand Marketing Solutions is among the very best to help small and mid-market companies. Karl Hofmeier and the team at Grand Marketing Solutions are a tremendous resource for companies that are seeking to grow their revenues and increase profits. Simply, an excellent company that delivers value to your business.

- Berk

I have called upon Grand Marketing Solutions to provide various web and design based services to several of my clients. In every instance, I have found Grand Marketing Solutions to be client focused, extremely responsive and cost and value conscious. I am happy to recommend Grand Marketing Solutions to my clients as a valuable resource and extension of the strategic services I provide.

- Dennis

Grand Marketing Solutions has been very effective for us. They are the right size firm with the right mix of talents. They spruced up our logo, redesigned our web site, printed new literature, and worked smoothly with our people.

- Bill

Before starting Business Image Magazine, I met with dozens of graphic designers/printers and worked with a couple before I met Karl Hofmeier of Grand Marketing Solutions. I heard Karl speak at a networking event and was impressed with his expertise. Since then, Grand Marketing Solutions has become my one stop shop for marketing advice, graphic design, printing, website design and maintenance. The service is second to none and I am happy to refer all my clients and prospects to him.

- Tom

We are proud to be partners with GMS. As an entrepreneur and small business owner, I value a relationship with a partner who is cut from the same mold. Grand Marketing Solutions understands what it takes to keep our company competitive in a ever changing market. They ask the right questions and treat our business as it was their own. With Grand Marketing Solutions as our partner we can focus on our core business while they execute on our marketing strategy. We've been with a handful of marketing firms over the years. Some were large, some were small, but none of them have had the impact that Grand Marketing Solutions has.

- Rob

It has been a pleasure working with GMS. They are knowledgeable, professional and prompt. I will continue to use their services and recommend them to clients, associates and friends.

- Bryan

We are proud to be partners with GMS. As an entrepreneur and small business owner, I value a relationship with a partner who is cut from the same mold. Grand Marketing Solutions understands what it takes to keep our company competitive in a ever changing market. They ask the right questions and treat our business as it was their own. With Grand Marketing Solutions as our partner we can focus on our core business while they execute on our marketing strategy. We have been with a handful of marketing firms over the years. Some were large, some were small, but none of them have had the impact that Grand Marketing Solutions has.