The world in which we work and play is becoming increasingly faster each and every day. With our mobile device in hand, we can now be armed to handle any situation at a moment’s notice while still being able to drink our latte. Our smartphones are no longer just a tool used to call others; they are our virtual worlds on the go. To help us navigate our crazy days, we rely on them to solve our everyday problems. We reach for them hundreds of times throughout the day in what the industry has started to call mobile moments. These mini-sessions include checking in on Facebook, replying to an email and searching the internet for a gift we forgot to purchase. What these moments also provide is a way for companies to connect with their target audience in a more meaningful way.
For businesses to take advantage of these mobile moments, they need to keep their customer’s needs in mind. For most people, they only are looking for one thing – a fast answer to their current problem. To be successful, marketers need to focus their efforts on how to accomplish this singular task. First, it is important that the site appears near the top of the search results. Consumers aren’t going to scroll through pages and pages of results. They are going to take a bet on the first couple listed. Secondly, the site needs to be quickly accessible. This is where mobile-responsiveness design comes into play. How fast visitors can navigate a site and find what they need is critical. Lastly, businesses should focus on leaving a memorable experience without being pushy. When working to accomplish a task, consumers don’t want to be inundated with pop-ups and other forms of advertising. Simply offer users a great experience from start to finish and they are more likely to visit your site again.
Taking advantage of the consumer’s mobile moments is important for any businesses of any size. By offering a great mobile experience and keeping the consumer’s perspective in mind, companies are now able to reach more people than ever before. Partner with the team at Grand Marketing Solutions to offer the experience your audience is looking for. From mobile-responsive web design to search engine optimization, we have the services needed to make your mobile moments with the customer unforgettable.